The Digital Research technical support number 877-378-5378 was incorrectly provided on the Emprex branded 32 inch digital TV’s (BTC brand);  Digital Research Technologies does not support the Emprex branded TV made by BTC.  Customers of the Emprex 32-inch digital TV that are in need of technical support should contact:

BTC - California. U.S.A.
4180 Business Center Dr., Fremont, CA 94538
TEL: (1)-510-657-3956
FAX: (1)-510-657-1859
http://www.btcusa.com
RMA email: rma@btcusa.com